Water and Wastewater Utility

Utility Business Office Location - 135 S. Stevens St. Rhinelander, Wisconsin  54501
Phone Number - 715.365.8600
Fax Number - 715.365.8630
 
Beth Mannikko, Finance Asst/Utility Billing
Phone Number - 715.365.8600, Ext. 1
Business Office Hours - Monday-Friday 8:00 a.m. to 4:30 p.m.
 
Utility Resource Documents:
 
Customer Service Forms:
 
Freezing Water Information:
 
General Information:
 
 

Department Supervisors:

Tim Kingman, Water & Wastewater Superintendent, DPW
Phone Number - 715.362.4731 
 
Tom Roeser, Water Utility Superintendent
Phone Number - 715.362.2728 
 

Committee Of Jurisdiction - Water/Wastewater Utility Committee

  

Wastewater Treatment Plant Location - 2775 Hwy. 17 South, Rhinelander, WI 54501

Office Phone Number - 715.362.4731
On-Call Cell Phone Number - 715.493.7752
Fax Number - 715.362.4739
Office Hours - Monday through Friday 7:00 a.m. to 3:00 p.m
 
Wastewater Utility Description: Wastewater Treatment Plant Brochure

 

Water Utility Service Location - 1032 Coon Street, Rhinelander, WI 54501

Office Phone Number - 715.362.2728
On-Call Cell Phone Number - 715.493.1212
Department Email - water@rhinelanderutilities.org
Office Hours - Monday through Friday, 7:00 a.m. to 3:00 p.m

 

Water Utility Description:

The Water Utility owns and operates 5 drilled wells, 3 aboveground storage tanks, 1-1.25 million gallon underground treatment reservoir, and more than 66 miles of distribution water mains ranging from 4-inch to 16-inch diameter size.  The utility supplies approximately 1.5 million gallons of potable drinking water to its customers on an average day.  The water supply is served to residential, multi-family, commercial, industrial, and public authority customers.  The water supply distibution system also provides for public and private fire protection systems located throughout the service area.

The water utility treats its' native groundwater water supplies with the addition of fluoride to promote dental health; caustic soda to adjust native pH and protect against corrosion; polyphosphates to sequester iron and manganese and protect against leaching of copper and lead; and chlorine for disinfection.  All chemical additions are monitored and controlled to meet US Environmental Protection Agency (EPA) and Wisconsin Department of Natural Rsources (WDNR) regulatory requirements.

Water Utility Duties:

  • Operate and maintain wells, pumps and treatment facilities
  • Operate and maintain distribution mains, towers and services